Tips For Buyers

Learn how to buy on coinswapz safely


To understand and use the site perfectly, there are some things that need to be highlighted and noted for a better buyer experience with sellers and the entire site as a whole. Here are a few tips we came up with just for you.

1) Legit Profile

Make sure to upload real pictures of yourself for your profile and cover photo. Add a little description about yourself and your reason for using the site. It is also important to use your real name as all this will make you gain more trust from sellers. You can update all this details here

2) Earn a badge

Earning a buyer verification badge is a very important step you might want to take. To get verified, you need to provide some KYC data; upload photos of your passport or national identity card. You earn a badge once this info is verified by the admins. Being verified gives your seller more reason to trust you, and trust that nothing will go wrong with the trade.Earn a badge

3) Post a request

Most times, you would find the perfect seller easier by posting a trade request and specifying what cryptocurrency you need, your payment method, and price. When you post a request, multiple sellers who are available to trade make their offers and you have a variety of options to choose from. This is often better than contacting each member on this site to negotiate your rates or terms of trade.

4) Find a seller

We recommend you check out our featured proposals, and the sellers who are verified and have earned a seller verification badge, to ensure a safe trade. This way we can easily find/track your trader in case something goes with your trade, by using the information collected from him/her.

5) Safe payment and withdrawals

After creating the terms of trade for your seller, he/she MUST hand the coins to the safepay. To know that the funds have been successfully added to safepay, you will receive a notification that your terms of trade have been accepted and you will only see a button in the chatroom with text "TOT accepted". Only after this can you make payment to the seller via the payment method you both agreed on. Take note that in case you get fooled by your seller, we offer no support to buyers who attempted to communicate with sellers out of our platform, or make payment to sellers who have not yet put the coins/funds in safepay. After a successful order/purchase you will receive your coins in about 12 hours from the time of order completion, EXCEPT you decide to initiate a withdrawal for immediate release of funds.

6) Build your reputation

Communicate politely, and after your TOT has been accepted by the seller and the crypto kept in safepay, make sure you pay your seller immediately. Do you best to earn a good review from your seller since this reviews affect your profile greatly, and can influence another seller to either trade with you or not.

Terms related with the use of this platform

▪️T.O.T: Stands for terms of trade. This is the offer or details and conditions for a crypto swap/trade which is created by the buyer, and left for the seller to either approve or decline

▪️Proposal: Sellers need to create trade proposals that specifies what coins they are interested in, the minimum and maximum amount they can trade, and so on.

▪️Featured proposals: These are trade proposals that appear at the top, and on the featured proposals page. Featured proposals are often owned by verified sellers, and they usually pay a fee for this.

▪️Request: On this site, requests can only be posted by buyers. Often it is used by buyers who want to find a seller easily so they post a request stating their price and needed crypto, and several sellers reach out to them.

▪️Coinswapz safepay: This is simply the name given to the escrow account of the site. This is where coins collected from the seller are held before the buyer makes payment to the seller. The crypto is automatically released to the buyer 6 hours after an order is completed, or released immediately if the buyer initiates a withdrawal request

▪️Knowledge bank: This holds all the info that is important for guiding the users on the use of the site.